Saitech Inc. offers warranty for replacement or refund as specified on the product page. All New Retail/New products carry manufacturer warranty except products, which are End-Of Life/ Discontinued/Obsolete.
All products, except for CPU, memory, and non-refundable items are warranted for replacement or refund for 90 days from the invoice date. CPU, memory is warranted only for replacement or refund for 30 days from the invoice date. 20% restocking fee applies to all returns for refund. All Shipping Costs are Non Refundable and buyer pays all shipping for replacement parts.
Due to manufacturer policies, all packaged items with plastic clamshells, shrink-wrap, special seals, or other types of packaging that sustains damage when opened are NON-RETURNABLE if the packaging has been OPENED. 20% restocking fee applies to all returns for refund.
Please note that any physical damage to any product will VOID the product’s warranty. Modifying a product in a permanent way is considered physically damaged. Saitech will not honor warranty if CPU’s pins are bent as well as if casing is either cracked, chipped, burnt or have sustained any type of physical damage. We highly recommend carefully reading the manufacturer’s instructions before installing your product.
Warranty does not cover:
- any incompatibility or lack of compatibility issues.
- damage or malfunction resulting from accident, over-clocking, misuse, power surge, fire, water or other acts of nature, product modification, or failure to follow instructions supplied with the product.
- alleged condition is a result of neglect, unauthorized or improper alternations, repairs, improper care, accidents, disaster, weather or transportation.